Privacy Policy

Last updated: June 1, 2024

1 Introduction

EarnUpSkill.com ("we", "us", or "our") operates the EarnUpSkill platform (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we handle and protect your information in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

By using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, you should not use our Service.

2 Data We Collect

We collect several types of information from and about users of our Service, including:

Personal Identification Information

  • Full name, email address, phone number
  • Date of birth, gender (optional)
  • Government-issued ID (for verification purposes)
  • Profile picture

Professional Information

  • Resume/CV, work history, education
  • Skills, certifications, portfolio samples
  • Professional references

Financial Information

  • Payment account details (bank, PayPal, etc.)
  • Tax identification numbers (where required)
  • Billing and transaction history

Technical and Usage Data

  • IP address, browser type, device information
  • Cookies and usage data
  • Pages visited, time spent, clickstream data

Special Note About Sensitive Data

We do not intentionally collect sensitive personal data (such as racial or ethnic origin, political opinions, religious beliefs, health data, etc.) unless you voluntarily provide this information and consent to its processing.

3 How We Use Data

We use the collected data for various purposes:

Purpose Legal Basis
To provide and maintain our Service Performance of contract
To notify you about changes to our Service Legitimate interest
To allow you to participate in interactive features Consent
To provide customer support Legitimate interest
To gather analysis or valuable information Legitimate interest
To monitor usage of the Service Legitimate interest
To detect, prevent and address technical issues Legitimate interest
To process payments and prevent fraud Legal obligation
To provide you with news and offers Consent

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Typically, we retain user data for 5 years after account closure unless a longer retention period is required by law.

4 Data Sharing

We may share your personal data with third parties in the following situations:

Service Providers

We employ third-party companies and individuals to facilitate our Service ("Service Providers"), provide the Service on our behalf, perform Service-related services, or assist us in analyzing how our Service is used. These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Business Transfers

If we are involved in a merger, acquisition, or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different Privacy Policy.

Legal Requirements

We may disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

International Transfers

Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. We ensure appropriate safeguards are in place for such transfers.

List of Key Service Providers

  • Payment Processors: Stripe, PayPal
  • Cloud Services: Amazon Web Services
  • Analytics: Google Analytics
  • Communication: SendGrid, Twilio
  • Customer Support: Zendesk

5 Data Security

The security of your data is important to us. We implement appropriate technical and organizational measures to protect personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage.

Our Security Measures Include:

  • Encryption of data in transit using TLS/SSL protocols
  • Encryption of sensitive data at rest
  • Regular security audits and penetration testing
  • Access controls and authentication mechanisms
  • Employee training on data protection
  • Incident response procedures

Your Responsibilities

Where we have given you (or where you have chosen) a password for access to certain parts of our Service, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

6 Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

Right to Access

You can request copies of your personal data that we hold.

Right to Rectification

You can request correction of inaccurate or incomplete data.

Right to Erasure

You can request deletion of your personal data under certain conditions.

Right to Restrict Processing

You can request restriction of processing your personal data.

Right to Data Portability

You can request transfer of your data to another organization.

Right to Object

You can object to our processing of your personal data.

Exercising Your Rights

To exercise any of these rights, please Privacy Policy using the information in the "Privacy Policy" section below. We may need to verify your identity before processing your request, which we will do within 30 days of receiving your request.

7 Cookies & Tracking

We use cookies and similar tracking technologies to track activity on our Service and hold certain information.

Types of Cookies We Use

  • Essential Cookies: Necessary for the website to function
  • Preference Cookies: Remember your preferences
  • Analytics Cookies: Help us understand how users interact with our Service
  • Marketing Cookies: Used to track visitors across websites

Managing Cookies

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Do Not Track Signals

We do not currently respond to Do Not Track (DNT) signals because no uniform technology standard for recognizing and implementing DNT signals has been finalized.

8 Policy Changes

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Material Changes

If we make material changes to how we process personal data, we will notify you either through the email address you have provided us or by placing a prominent notice on our website prior to the change becoming effective.

9 Privacy Policy

If you have any questions about this Privacy Policy, please Privacy Policy:

Postal Address

EarnUpSkill Inc.
Attn: Privacy Officer
123 Tech Street
San Francisco, CA 94107
United States

Data Protection Officer

For users in the European Economic Area (EEA), you may contact our Data Protection Officer at:
[email protected]

This document was last updated on June 1, 2024 and is effective as of that date.

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